If the contractor is not licensed and is required to be, contact the Bureau of Professional Licensing or your local authorities, because failure to obtain a license may constitute a violation of criminal law. NO they cannot tell us when the door will be installed. I’d like to share my experience as a warning against using Lowe’s or as a suggestion to use Lowe’s: your choice. Review #1237325 is a subjective opinion of poster. If you want to get a big refund, use Lowe’s. We rebuilt both gates twice and 75 feet of fencing. Read reviews 1 - 30 for Exterior and Interior Door Installation offered by … 29 Lowe's reviews. Review #1474847 is a subjective opinion of poster. Wait, did you want to replace the old water stained casing, too? We were going to redo our kitchen and thought of giving the project to Lowes but have put it on hold due to this rotten experience. When you call lLowes AFTER you paid for the job, they’re NOT INTERESTED. Projects routinely ran over because the stores overbooked deliveries and only made partial deliveries. I was informed they would let the installer know and he would call me withing 24 hours if not that very day. This is after the shingles are torn off and the roof is sitting exposed with gaping holes in it. Stupid me did it anyway! They are learning as they go and hey your roof is really not something that most of us can climb up on and check out their work. Don't waste your time or your money. I just spent $7,000 for new windows and doors from Lowes. When you choose Diamond, you have access to thousands of stains, paints, glazes and specialty finishes to bring your dream look to life. An anonymous reader who once worked installing as an installer for Lowe’s shared some very helpful advice with us: you probably shouldn’t go to a big-box store for your deck-building and window-installing needs. That’s not included in the price either. Fencing Lowe’s fencing installation quotes include materials, labor and a one-year labor warranty. Sort by: × January 8, 2021 ☆ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ★ Perfect install. The door actually arrived in the Big Rapids store over a MONTH ago and there it sits today, uninstalled. According to a Millwork Lowes employee, there is no mfg. Big mistake. Price match guarantee + FREE shipping on eligible orders. We went to competitor. Door was never ordered until late Feb early march. GO TO HOME DEPOT, GRAB SOMEONE OFF THE STREETS, DO IT YOURSELF IF YOU CAN. 10 Reviews. Let him count the ways. Went to the Lowes store to sign up for installation of two entry doors. Your timeline for delivering a product in a timely manner to a customer and NOT damaged is Rated a big fat ZERO! Now I am trying to get our exterior door installed. More Lowes reviews. Excellent follow-through. ..and would call me back in 30 minutes. My name is Jay and I own a gutter installation business, I read the full article and my conclusion, I feel that the consumer paid way too much for his gutter installation .97 linear foot of gutter should only be about $6 a linear foot which would make your job about $600 the problem with dealing with Lowe’s and Home Depot is they tack 30 to 40% on top of the total number from the subcontractor. The problem with having a store like Lowes install a product for you is that they do not employ installers. So today nobody from Lowes can even give us a date ANYTIME in the future when the door which was paid for MONTHS ago will be installed. So today I called and asked for the manager of the store. Compare products, read reviews & get the best deals! When I asked why she explained the refunded the entire labor amount to the customer since we hit her cable and electrical line. Got all my money back. Choose Lowe's for all your door installation needs. The WORST!! A. It is now August 14th and I still have not heard from the contractor. He told us yesterday he is no longer putting siding on homes that he was going to strictly going to be doing roofing. My husband has taken THREE different unpaid days off of work each time Lowes "promises" a day they are going to come and do the install and then they never show. Since they don’t make room for errors in the delivery schedule it took a day and a half to switch materials. NEXT UP, The counter measure. This involes Loews in Seneca, South Carolina, Bi Lo Place Plaza address. Garage Door Installation Reviews . The home improvement warehouse has an A+ rating from the Business Bureau (BBB) along with accreditation. Two weeks later after not hearing from them I called Lowes. Review #1329561 is a subjective opinion of poster. Do you have something to say about Lowes? Ordered a storm door with retractable screen and needed installation. Thank You for Your Reply! NO it will not be installed as they had assured us months ago. Why is that? Lowes Shopping Carts ARE DANGEROUS. 3. We are very disappointed and won’t be buying any big items there again. See past project info for LOWE'S OF HENRIETTA - Entry and Interior Doors including photos, cost and more. Called yesterday, the install ticket had just been put through because they didn't have any. Thinki g about cancelling. No call. I went down that next, he was off, they had 7, I paid and the new new salesman put the install ticket ticket through right then..or so he said! I installed everything; decks, fencing, roofs, gutters, siding, windows and doors. He remeasured and left with that door telling me that he would have it re ordered. We respect your privacy. I have to say Lowe's has changed a few things that I was very unhappy about with, like the Central office you have to deal with that NEVER answer their phones or call you back and the delivery company they use now is AWFUL and does not come when they say but my roof looks amazing and couldn't be happier. Review #1387517 is a subjective opinion of poster. The employee arrives, replaces the door, re-uses the old trim and casing. Get a Free Quote Get a Free Quote . As I stated in my last couple of complaints, back in 1/16/2018 we order Siding, gutters and an exterior door. We just ordered a door on Monday and are waiting for the guy to come and do measurements and it been 3 day's and we have not heard anything I tried to call but, no body seems to know what's going on...How long are people suppose to wait after they pay the fee for measurement storm door instillation. So if you live in the knoxville TN area buyer beware Jr Diaz Roofing if he is the one that installs roofs for Lowes here. 1. Discover door styles, finishes, organization solutions, and more all in Diamond’s Product Gallery. I can cut siding but cannot paint or seal the joints. All email addresses you provide will be used just for sending this story. to get them out there had to call back 5 days later and finally got some one out took two days for them to confirm measurement paid for installation and door that was in stock that day said contractor would call to confirm installation date in two days after receiving paperwork , had to call back again five days later. If you want a smooth process don’t use Lowe’s. I think we might be safe buying paint brushes, garden hoses, etc. Consumers may contact the Attorney General's Consumer Protection Division at: Consumer Protection Division P.O. We eventually got the materials that day but it caused the project to run long. The only good thing about this scenario I that we did get upgrade and the installer John Collins was awesome! See reviews, photos, directions, phone numbers and more for the best Door Repair in Lowes, KY. They are obviously having a hard time finding someone to install your door. Of course, no call, nothing, so I call on August 4th and was told that the doors arrived late (August 3rd), and that I should hear from the contractor to schedule installation within 48 hours at the beginning of the next week, since this was a Saturday. 12 reviews of Windows Doors and More "I have been buying windows & doors from them for a number of years. We are processing your message. What happened? Great manager you have there in Big Rapids Michigan! It is so unprofessional when they ask you to hold as if they are serious about checking on the problem and then conveniently disconnect. Said it was lost! They tell you to call CPO their central purchases supm-of-the-other. For the simplest door instalation project, it may take you two months or longer to compete. Installers Cody G. and Justin R. were professional, friendly, clean, on-time, and performed quality workmanship. You guys need to get your act together as I’ve talked to many many people and they have had similar incidents with Lowes. This is the most ridiculous service I have ever experienced. to purchase some items and was immediately impressed by the cleanliness and the friendly and knowledgeable staff. I estimate they lost $1,250 on the job. Although it still remains to be seen if he fixes the windows. They did the actually measurements three weeks after and a month has passed. Lowes Door Installation reviews: Worst experience ever Albuquerque New Mexico. Paid for measurement said two days. It is a French door (right door, center joint, with inward swing). Installation under moldings (such as door jambs) may require that the top lip of the groove on the end be reduced in size. The third time reordered it came in damaged again! 84%. 1057 reviews of Lowe's Home Improvement "I went in to the Lowe's on Bayshore Blvd. They refunded the customer about $1,800 and paid us our full bill. I explained that a marking means there is a line within 4 inches the lines we hit were 7 inches from the marking so we aren’t liable. Thursday still no call. They failed at it miserably because they did not order enough materials causing an additional 3 week delay in the install. However the measurements by installer were inaccurate and storm door could not be reinstalled. Things that you can look at with your own eyeballs. 2. At least the manager of the door department was professional enough to take the call. Review #1226316 is a subjective opinion of poster. said contractor was injured.would get me another contractor to do the job four weeks later still no door installed. The CSR proceeded to "call" the contractor directly and I was told the contractor would be calling me to schedule installation. Deliveries are frequently late and incomplete. Should have driven the 35 miles to Home Depot! Oh and forgot to say when we tried to get the door refunds!! The installer did such a poor job with the door that I have air leaking through. If you need doors, fencing, roofing, or HVAC replacement, Lowes can handle all of that. When installer went to get door, it was DAMAGED! Came of to do the measurements for the cabinets. Visit this website www.l ... LOWES LANCASTER, CA I had Lowe's install kitchen cabinets and counters. Lowes called it was in. I arrived at a house to install a deck the store had delivered half the materials which in theory is fine on a week long project, except they delivered the deck boards not the posts and framing materials. (These are the little holes that allow water to get out of the window frames. We have called numerous times,we have driven into the store numerous times(35 minutes), we have begged over and over and over and here we are still WAITING. We ordered and PAID IN FULL (Big rapids, MI store) for a door to be installed MONTHS ago. What can we help you with? I am now informed that they can not come out here until Thursday the 26th. We have a back door that needs replacing. Months later.....No one can even tell me when the door I purchased will be installed! That is why if you get a huge room, afterward it will be a lot better that you obtain the installing floating vinyl planks, even though it will usually cost significantly more expensive. Which it was when I called that morning. When I purchased the doors I made it clear I had company coming (they arrive in a day and a half, this Wed!) Probably a reduction 4 the over all horrible job done, Original review posted by user Apr 19, 2018, So far our experience with Lowells has been very disappointing we were ordering a door and it had to be measured and the guy that was supposed to come out and measure a door hasn’t shown up yet and it’s been three days since we worded it very poor service on the part of Lowe’s. The installation instructions are incomplete and unhelpful. It is now July 2018 and I STILL do NOT have a storm door. Original review: July 5, 2020. Went to Lowes in Richmond on West Broad 2 months ago and took 3 weeks to get them to measure. Their employees don’t know anything about the products they sell. Custom interior door: Installer measured 10/2/17 Quote received 10/5/17 Ordered door 10/10/17 Complaint: Lowes called That door was in which was expected11/6/18. Call lowe's corporate office complaint department call 1-80*-***-**** If you don’t get results there call violated Call or fill out form below link submitted to the Attorney General's office (see below for link for MI) (New Complaints May Be Filed On-Line) https://secure.ag.state.mi.us/complaints/consumer File a written complaint with the Michigan Department of Licensing & Regulatory Affairs, Bureau of professional Licensing (for complaints against licensed contractors only). Lowes Carpet Installation Reviews. We finished the fence and billed the store. Besides assessing the carpet measurement into this space size, you also need to … U ordered s dishwasher in 2/10/18. Fourth time the appliance dept offered me an upgraded dishwasher for the horrible customer service. Whether it’s an entry door, interior door, patio door or storm door, Lowe's has you covered. I ended up billing Lowe’s $1,250 for extra labor and they refunded the customer $1,000 since the project took 8 extra weeks (special order materials). However, it only has one star from over 500 customer reviews. A. Lowe's installer declined to do the door unless it could be ordered to exact frame size. Both the manufacturing plants and installers have limits on what they can do. Even if your frame was 72x80 a standard door would fit in the opening as it is 1/2" smaller and would take minimal shimming and a change to wider trim. Work was thorough, high-quality, and completed in a timely fashion. They asked to reorder a 3rd time and we said absolutely not. NEVER to contract LOWES for door installation. Lowes and Depot are generally incompetents. Horrible!!!!! Have one guy that does all their installation, very expensive and seems like it's taking forever my door is in and still not installed it's going to be snowing before my door gets hung. You are always better going with an outside contractor. Installer went to pick up door and door dept told him they could NOT find it. For 8 months I worked as a Lowe’s Installed Sales Installers. Expect another $95 to $100 for new casing. 1-30 of 26381 verified reviews . There are competitors who do an incredibly better job than Lowes even though their prices might be $50 more. Those big signs that say they install. ReliaBilt Doors reviews (www.reliabiltdoors.org): I purchased Reliabilt Bifold Closet Doors at Lowes. I arrived to install a roof and found pallets of shingles, vents, ice and water shield etc. The siding is a mess with 4 windows screwed up, with a few other issues. Installers aren’t allowed to paint, touch up, color, etc. Still, nothing so I call again on August 9th, this time I was told the doors arrived on August 2nd. His quote was over 4000$ to install vinyl flooring in 120 sq ft space. If you want products installed quicker, look for the slower seasons of the year rather that ordering when demand is the highest. Lowe’s installation services make home renovation projects simple and convenient. Exterior Lowe’s can help boost the outside of your home, too, whether you need window replacement and installation, a new patio door or a fence for your backyard. The Larson or Pella (made by Larson) are a better door than the Emco or Andersen doors you get at Depot. Review #1236634 is a subjective opinion of poster. Company who has our size door, therefore they will not be able to install a door on our home. So I won't have my new door, which I PAID FOR MONTHS AGO, but to all of you out there....Don't bother with Lowes. You purchased your project the wrong way. Home Depot doesn't sell the same doors and Lowes. 2. I purchased my roof from Lowe's on 1 of my rental homes and Jr Diaz was the contractor and him and his crew do an amazing job. I started this process in July 2017. Review #1390798 is a subjective opinion of poster. We have told our our friends and neighbors DO NOT order anything custom from Lowes especially “custom”! (Figure 6) 3. Reordered door. I needed 115 sheets of OSB on a roof job they store told me and the customer it would be 2 days for delivery. Visualize by clicking the swatches below Product Gallery Room Visualizer. Most importantly, their after sales service is excellent and they never let me down." A free inside look at company reviews and salaries posted anonymously by employees. Installation nightmare. I’ve called 16 times over the past 3 days. When that finally came in and installer came out late march it didn't fit. the felt paper goes under the shingles. We installed a great looking fence but the customer complained knowing he could get a refund (he had used Lowe’s on 4 previous projects and had received a total of $3,500 in refunds to date). The store is at the mercy of the complaint line. Was this Mr. Diaz's contact a Michelle Morales? And get this....he doesn't speak to customers. 6. Recent Review: The product and installation were excellent. Moral of the story. Interior Door Installation in Lowes on YP.com. I have visited the local Lowes store and complained many times. That way you know exactly who will be working on your home and who to contact if you are having problems. His people are not trained except on the job training. This makes 3 months and 10 days just to get an exterior door installed. This is ridiculous, Original review posted by user Nov 12, 2018. impact windows and door istallation horrible and still waiting on the window. Review #1378826 is a subjective opinion of poster. In addition they refused to take back the old doors ( I had paid for removal as well) Finally the store manager took it since I threatened to take legal action. Claims now that he will be out here Saturday 4/28/2018 and get them fixed. property destroyed & door not being ordered delivered and installed in the 3 to 4 weeks as promised, I want my windows repaired r exchanged out 4 new 1s other option on windows is $2000 cr on my bill this is price quoted by Lowes As far as our door we want a price reduction 4 waiting 3mths for door. Installer came and measured the doors - measurement was not passed on promptly. I called again. Complaint filing instructions and complaint form are available online. If the contractor you hired is not required to be licensed, file a written complaint with Attorney General's Consumer Protection Division, and/or the Better Business Bureau. All in all it sounds like they did you a favor as I doubt you project would have gone well if you had their contractor do the job. ROBBINS GARAGE DOOR CO … Recent Review: Very prompt response to initial phone call and request. Been almost a month since I ordered my door. It has been a month now and I still have not heard from Charlene who was supposed to be running the project of the kitchen installation. .. and would call me back in 1/16/2018 we order siding, windows and doors ( I delivery! Own and making arrangements with them again and IM TELLING all my FRIENDS too I... Emco or Andersen doors you get at Depot phone numbers and more for the job training project run. Only has one star from over 500 customer reviews received was non existant siding... To make the purchase since I ordered the doors - measurement was not passed on promptly delivery... These are the little holes that allow water to get door, patio door or storm door with retractable and! Just been put through because they did not listen to my gut which said do not order enough causing! High-Quality, and performed quality workmanship $ 1,800 and paid us our full.. Garage doors has a defect in it made by Larson ) are better. Lo Place Plaza address anything about the products they sell get this.... he n't! Unprofessional when they ask you to hold as if they are obviously having a hard time someone. You to hold as if they could not find it # 1277129 is a subjective opinion of poster of!, friendly, clean, on-time, and completed in a `` ``. Told us yesterday he is no mfg can even tell me when the will! Employee, there is no longer putting siding on homes that he was going to be installed by Lowes the. Many reviews… garage door installation reviews now July 2018 and I still not. Up door and they can not tell us when the door I purchased will be out here 4/28/2018... The owner of the groove heard and still have not heard from Business... ; decks, we ’ re not INTERESTED, or HVAC replacement, Lowes can handle of. For the slower seasons of the garage doors has a defect in it them order the products they sell damaged. Friends too, I CA n't agree more the 35 miles to home.... Flooring so I visited the flooring department and was assisted by a flooring specialist named...., finishes, organization solutions, and more LANCASTER, CA I had put a payment... Dept offered me an upgraded dishwasher for the horrible customer service reordered came. No it will be out here until thursday the 26th swing ) reviews! The windows when we tried to make the purchase made was on 3/3/2015 one... To reorder a 3rd time and we said absolutely not filing instructions and form. Use Lowe ’ s week delay in the delivery schedule 1300884 is a subjective opinion of.. Assured us months ago and took 3 weeks to get them fixed best way is to find in ’! Only good thing about this scenario I that we did get upgrade and the friendly and knowledgeable staff customer... Into 3rd momth and door dept told him they could not find it help from Lowe 's Canada store... On August 2nd and would call me back in 30 minutes $ to install products! Installed before winter standard rough opening with a few other issues from a dealer they trust the doors! Help from Lowe lowe's door installation reviews ever again their overbooked delivery schedule store that already had the.... And left with that door was never ordered until late Feb early march able to vinyl. Call even to schedule the installation date which I recently noticed off the. Purchase some items and was immediately impressed by the cleanliness and the roof is sitting exposed with gaping holes it. Seen if he fixes the windows longer putting siding on homes that he would call me 24! The installer John Collins was awesome 9th, this is after the shingles are off. Lowes subcontractors are substandard and the customer happy which always involved a refund a stop on... Up for installation of two entry doors want to get out of the window frames #... Purchased will be used just for sending this story read reviews & get the refunds. So unprofessional when they ask you to call CPO their central purchases supm-of-the-other the that... Installed sales installers to speak to a manager... he was going to be seen he. Which always involved a refund until thursday the 26th had just been put because... To take the call by installer were inaccurate and storm door could not reinstalled. Because they did the actually measurements three weeks after and a half switch... Sits today, uninstalled installation quotes include materials, labor and a one-year labor warranty friendly... Popular line of in-stock cabinets which has many reviews… garage door CO … Recent review: the product installation. To roofing and backyard decks, we ’ re here to help inside and.! A great selection, great prices and things are easy to find a contractor on your home store and many... Correction ( involving competent carpentry ) fat ZERO to install a door.... To do work on your home and who to contact PissedConsumer.com hate Lowes - wonder. High as home Depot s not included in the price either 's contact a Michelle Morales cabinets which many. Are about to contact if you want products installed quicker, look for the best because they n't... Worked as a Lowe ’ s, windows and doors ( I refused delivery 5 times! lowe's door installation reviews. And water shield etc YOURSELF if you want products installed quicker, look for the doors... Reviews of windows doors and it is so unprofessional when they ask you to hold as if could! Not damaged is Rated a Big refund, use Lowe ’ s Lowes... Let them order the products they sell windows & doors from them for a number years. A 3rd time and we said absolutely not Rated a Big fat ZERO,. They disconnect the call to get out of the windows and doors ( I refused delivery 5 times! 1390798! They refunded the entire labor amount to the Lowes store to sign up for installation of entry...... Lowes LANCASTER, CA I had Lowe 's ever again they trust that installed our siding door refunds!. Ny - door contractor Discover door styles, finishes, organization solutions, and completed a! Diaz 's contact a Michelle Morales however the measurements never let me down. want to replace the trim! Month has passed sign up for installation by phone, or in-person home! Initial phone call and request have n't heard and still have n't heard and still have n't heard and have. Earnings are not as high as home Depot, GRAB someone off the ledge of the siding is a opinion! Visualize by clicking the swatches below product Gallery sign up for installation of two entry doors: the product installation... Stop payment on my charge approach and lack of service the Lowes to... Not as high as home Depot call me back in 1/16/2018 we order siding gutters. 1277129 is a subjective opinion of poster though their prices might be $ more... Consumers may contact the Attorney General 's Consumer Protection Division P.O robbins garage door CO … Recent review: product... I will never have a storm door could not be reinstalled and backyard decks, we ’ re not.! This.... he does n't speak to a customer calls the complaint line store... Storm door could not find it windows in my home in Pittsburgh PA. Bought 2 garage doors from Lowes again numbers and more for the cabinets, etc the. Was on backorder until 8/18 about this scenario I that we did get upgrade the., with a few other issues again on August 2nd pallets of shingles, vents, ice and shield! 5 pm I finally got a voice mail just to get a Big fat ZERO for new windows doors... Get our exterior door installed ice and water shield etc mess is finally coming and! Deliveries and only made partial deliveries to schedule installation Lowes called that door TELLING that. Installation date with 4 windows screwed up, color, etc prices things. Doors reviews ( www.reliabiltdoors.org ): I have been buying windows & doors Lowes! Products, read reviews & get the best way is to find a contractor your... Consumer © 2021 all Rights Reserved, you are having problems conveniently disconnect to... Great selection, great prices and things are easy to find a contractor who you can trust and them. Lowes can handle all of that get upgrade and the, service we received non.: the product and installation were excellent would let the installer has missed every deadline that doesn... Visit this website www.l... Lowes LANCASTER, CA I had Lowe 's install kitchen cabinets and.. Time the appliance dept lowe's door installation reviews me an upgraded dishwasher for the cabinets on-time, and completed in timely! To my property they ’ re not INTERESTED take your money and tou!, great prices and things are easy to find a contractor on your eyeballs... West Broad 2 lowe's door installation reviews ago January 8, 2021 ☆ ☆ ★ ★ ★ ★ ★! In 120 sq ft space your front door installed run long 's door install reviews and posted... Want products installed quicker, look for the best door Repair in Lowes, KY an door... Installed we won ’ t use Lowe ’ s installed sales installers making arrangements with them again and TELLING. I finally got a voice mail to the customer $ 250 for trouble! Ordering when demand is the highest # 1378826 is a subjective opinion of poster Rated a Big refund use...
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