Dear AndrewG8818, At Hotel Xcaret Mexico, we are absolutely grateful for the time you spent sharing your kind feedback with us. Are you looking for a place to be catered? To read that we not only achieve but exceed your expectations make us feel very proud and motivated. Road Chetumal-Puerto Juarez Km. Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,497 traveller reviews, 10,040 photos, and cheap rates for Hotel Xcaret Mexico, ranked #29 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. The food at Xon-Gao is top notch and best Ngiri Sushi ive ever had (though i have yet to visit Japan). Its rustic-style chapel on a circular pyramid offers panoramic views of the Mexican Caribbean, creating an intimate atmosphere. Junior suites may include: From the terrace of the Hotel Xcaret México swim up suites, you can directly access a private pool that can overlook the garden or the sea. Depending on the category, amenities may include: With 126 sq m (1,356 sq ft) of space, the Hotel Xcaret Mexico junior suites are ideal for guests looking for larger spaces, with areas that make you feel at home, including an extensive terrace to relax while admiring privileged views of the jungle, the river, or the sea. Hotel Xcaret Mexico is a complete experience that includes luxury, renovation, and fun. See 6,539 traveler reviews, 10,091 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now $382 (Was $̶6̶1̶1̶) on Tripadvisor: Hotel Xcaret Mexico, Riviera Maya. The staff go out of their way to ensure you have the best experience!! See 6,330 traveller reviews, 9,839 candid photos, and great deals for Hotel Xcaret Mexico, ranked #29 of 276 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Allow yourself to be pampered. I love this place. Now £320 on Tripadvisor: Hotel Xcaret Mexico, Playa del Carmen. Its sustainable architecture integrates the hotel’s facilities into nature while paying tribute to the traditions of Mexico, thus preserving not only natural resources, but also the country’s cultural legacy. Hotel Xcaret Mexico Coupon Up to 65% Off Hotel Xcaret Mexico Coupon Code will help you to save on your order in December 2020. I would like to commence by thanking you as well for the praise you share with future travelers around the world regarding our property, we feel ecstatic to learn from an experienced traveler, that our room amenities, the eco-friendly design of our property, the warm service of our staff and the culinary variety in our restaurants fulfill your knowledgeable taste. Hotel Xcaret Mexico is a cosmopolitan resort that has redefined the concept of Cancun and Playa del Carmen all-inclusive with its innovative All-Fun Inclusive®, being the only Riviera Maya resort to offer access to all the parks and tours by Grupo Xcaret. de C.V. Chetumal - Puerto Juárez Federal Highway, Km. The most fun parks and tours in Cancun, Playa del Carmen and Rivera Maya are included! Now £330 on Tripadvisor: Hotel Xcaret Mexico, Playa del Carmen. Claim your listing for free to respond to reviews, update your profile and much more. ¡Hotel Xcaret Mexico awaits for you! See 6,486 traveler reviews, 10,024 candid photos, and great deals for Hotel Xcaret Mexico, ranked #29 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now £348 on Tripadvisor: Hotel Xcaret Mexico, Playa del Carmen. This is the version of our website addressed to speakers of English in the United States. Even with my dinner arrangements. She helped me with all my plans! Dear Hferrera, First and foremost allow me to thank you for your review, as we strive to deliver perfection in our service, every time we have the opportunity to learn about a situation that is not performing as expected we understand how lucky we are to welcome these remarks and improve upon them. Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. The Hotel Xcaret México suites are spacious, up to 58 sq m (757 sq ft). Hotel Management Hotel Xcaret México, I’m very sad writing this review, till now I thought that this hotel was so far the best hotel we visited in Mexico, we been in this area over 60 times so we had a lot to compare , the Hotel Xcaret Mexico is very good as is the food , service , room amenities and design, it’s just magical don’t get me wrong, the hotel really deserve credit for all this but what I experienced today has not precedent in my entire life. we thank you from the bottom of our hearts for putting in words all the unforgettable memories we created together. Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,426 traveller reviews, 9,955 photos, and cheap rates for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. We are truly flattered by knowing we have set the bar high with the personalized service from our talented team members, such as Pebbles and Roberto. Little magical touches like leaving small snakcs on the bed, pop up stands selling burgers/hotdogs etc, random encounter with a worker on the beach who brought me a drink, i can go on and on. Routing back to Pebbles. These rooms are the same size as the suites, 55 square meters (592 sq ft), and can accommodate families of two adults with two children or up to three adults. We are encouraged to offer unforgettable experiences and our team works diligently to communicate our brand through a unique and warm service, with the commitment that all our guests take the best of México deep in their hearts. By continuing to browse the site, you agree to the use of cookies. Because a perfect dish needs the perfect drink, the hotels eight bars are experts in mixological proposals that complement the experience, not to mention the expertise of sommeliers who create perfect wine pairings. Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,488 traveller reviews, 10,024 photos, and cheap rates for Hotel Xcaret Mexico, ranked #29 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. All of our team from Fuego restaurant feel grateful and motivated to read your words and to know how much of an impact they had on the enjoyment of your stay. As you experienced first handed all our security protocols are not few as we believe to be paramount to keep everyone safe. Now $388 (Was $̶7̶2̶0̶) on Tripadvisor: Hotel Xcaret Mexico, Riviera Maya. Hotel Xcaret Mexico, Riviera Maya: See 6,545 traveller reviews, 10,090 candid photos, and great deals for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. ADDITIONALLY,it was my birthday December 20, I got a treat too. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,119 traveller reviews, 9,627 candid photos, and great deals for Hotel Xcaret Mexico, ranked #28 of 270 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Mauricio explained the menu really good and the food is amazing hope he is our server again. Dear Gcortes43, Thank you for your five-star review. Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,024 traveller reviews, 9,558 photos, and cheap rates for Hotel Xcaret Mexico, ranked #22 of 265 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Fantastic food and amazing service!! Guests of these suites can enjoy: The Hotel Xcaret México master suites are the most equipped and spacious rooms of the hotel, spanning up to 230 square meters (2,475 sq ft). Overlooking the beach, the river, the jungle, or the sea, with decoration that inspires, and state-of-the-art technology, each suite is a space to feel at home. See 6,284 traveller reviews, 9,780 candid photos, and great deals for Hotel Xcaret Mexico, ranked #28 of 270 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. All accommodations offer impressive frontal views of the ocean and can accommodate up to five people. Now £283 on Tripadvisor: Hotel Xcaret Mexico, Playa del Carmen. Own or manage this property? Hotel Xcaret Mexico is a cosmopolitan resort that has redefined the concept of Cancun and Playa del Carmen all-inclusive with its innovative All-Fun Inclusive®, being the only Riviera Maya resort to offer access to all the parks and tours by Grupo Xcaret. Underground rivers and the best of Mexico in more than 50 attractions, An all-inclusive day to be in touch with nature, The most visited zip-line park in the world, The only park with Rafting and six original activities in Cancun, Let yourself be guided by the experts to the Wonder of the Modern World, The tour in which you also visit one of our parks, We take you to the tallest pyramid on the Yucatán Peninsula, The most traditional and lively Mexican fiesta, An exclusive tour to the four types of cenotes. See 6,258 traveller reviews, 9,758 candid photos, and great deals for Hotel Xcaret Mexico, ranked #28 of 270 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. I did not expect much from a COVID holiday but theyve nailed it down. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,025 traveller reviews, 9,558 candid photos, and great deals for Hotel Xcaret Mexico, ranked #22 of 265 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hotel Xcaret Mexico features the only Playa del Carmen all-inclusive concept in the Riviera Maya that includes unlimited fun. Each suite can accommodate up to three adults, or even families of two adults with two children, and can overlook the jungle, the river, the sea, or the beach. Het hotel biedt gratis WiFi. Once again. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Hotel Overview. It all turned out perfectly thanks to Pebbles. We were greeted by Pebbles, wonderful host at the hotel. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,044 traveller reviews, 9,579 candid photos, and great deals for Hotel Xcaret Mexico, ranked #22 of 265 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. See 6,349 traveller reviews, 9,849 candid photos, and great deals for Hotel Xcaret Mexico, ranked #30 of 277 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. A friend of mine came to visit us at the hotel, the concierge was notified since yesterday and was actually confirmed this morning again, the only restrictions for this visit was keep social distances, wear mask and only stay in the lobby during his visit which I think is fair due to the pandemic issues, Upon my friend arrival I waited for him in an area that is. Trust me when I say that it is by comments like yours that we continue to motivate our staff to give their best in every interaction. Schedule: Monday to Friday from 7:00 a.m. at 12:00 a.m. | Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Unlimited access to the natural parks and tours Xcaret, Xel-ha, Xplor, Xplor Fuego, Xoximilco, Xenses, Xenotes, Xavage and Xichen. Now £303 on Tripadvisor: Hotel Xcaret Mexico, Playa del Carmen. There are more places to choose from in the Playa del Carmen area. My weekend trip purpose was to celebrate my daughter's 15 birthday. Please see our partners for more details. Is important to mention that the information that was shared with you by Maricela one of our managers was correct, before our reopening after a couple of months closed due to the Covid-19 pandemic, the hotel management decided to suspend all external access to our property, meaning that no one that is not a guest at one of our suites, member of our staff or certified service provider has the chance to enter the premises. Well worth my money and I will definitely be returning! Hotel Xcaret Mexico ligt in Playa del Carmen, op 6 km van de veerhaven van Playa del Carmen. Chef Carlos Gaytán, the first Mexican to receive a Michelin Star, invites you to renew your palate with contemporary signature cuisine in Ha´, a refined environment inspired by water. Yes, it is her real name. She helped me to arrange the photo session for my daughter's birthday. Sincerely, Hotel Management Hotel Xcaret Mexico. Con la apertura de Hotel Xcaret Arte, sus beneficios han crecido y se han acoplado al perfil del viajero que busca relajarse en un ambiente creativo y enaltecedor. All-Fun Inclusive® gives you transportation and access to Grupo Xcaret parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xavage, Xoximilco, and Xenses; and to the tours: Xenotes, Xichén (Chichén Itzá), Cobá, and Tulum. 2020 Resort Added Values. We cannot wait to host you again in a close future to keep sharing joy and create memorable moments together! Hotel Xcaret México fue el primer hotel en México y el mundo con este concepto. You will also get other offers … Dear Sebastian_Travels_69, We are truly flattered by knowing we have set the bar high with the personalized service from our talented team members, such as Mauricio. Xcaret Mexico Hotel is for you. Wonderful work! Lol I call Xcaret Mexico Hotel my second home. This is of course not an excuse. Trust me when I say that it is by comments like yours that we continue to motivate our staff to give their best in every interaction. Hotel Xcaret Mexico - All Inclusive ... , Playa Del Carmen, QR, 77710, Mexico . Learn all the information in our Privacy Notice, ©Copyright 2020 Experiencias Xcaret Parques, S.A.P.I. Prices are calculated as … ALL-FUN INCLUSIVE ™. Its pools, restaurants and huge spa are dotted throughout a jungle, and you can spend time in … Their safety protocol is top notch and this company, at least for the moment, really seems to care about their guest experiences. The price was reasonable for the photo shoot. This hotel near Xcaret Park in Mexico is integrated to the caves, rivers, and coves of the area where it is located. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Taxes and fees that are shown are estimates only. Hotel Xcaret Mexico, Riviera Maya: See 6,349 traveller reviews, 9,869 candid photos, and great deals for Hotel Xcaret Mexico, ranked #30 of 281 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. 282, Playa del Carmen 77710 Mexico, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. Warmly Hotel Management Hotel Xcaret México, Tripadvisor Plus Subscription Terms & Conditions, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels near Dolphinaris Riviera Maya Park, Hotels near Instituto Tecnologico Superior de Poza Rica Tec. Roberto Medina is a professional photographer. We use own and third-party cookies to improve your experience on our website. Response from J Ducoing, Propietario at Hotel Xcaret Mexico, Response from Jorge Ducoing, General Manager at Hotel Xcaret Mexico, Response from Jorge Ducoing, Director General at Hotel Xcaret Mexico. See 6,539 traveller reviews, 10,091 candid photos, and great deals for Hotel Xcaret Mexico, ranked #26 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. Hotel Xcaret México tiene el concepto único de todo incluido en Cancún y la Riviera Maya que incluye diversión ilimitada. We are always boast our the large wide and outstanding culinary experience, Xin Gao is always one of the more recognized restaurants and is really pleasant to read you did like it so much. We hope to have the privilege to be your hosts for a second occasion. Het biedt onder meer een privéstrand, een buitenzwembad en een tennisbaan. Hotel Management Hotel Xcaret México. Ate breakfast lunch and dinner here daily and it never disappointed. Book Hotel Xcaret Mexico, Playa del Carmen on Tripadvisor: See 6,130 traveller reviews, 9,634 photos, and cheap rates for Hotel Xcaret Mexico, ranked #29 of 270 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. With All-Fun Inclusive® you have nothing to worry about during your vacations; we take care of you from your arrival at the airport with airport-hotel-airport transportation. We hope you will come back to this destination soon, confident in the fact that we will provide you once again with experiences that will last a lifetime. Your kind words will not go unnoticed! All rooms at Hotel Xcaret Mexico are suites in which a state of natural balance is achieved. Activities such as kayaking and paddle boarding are included within this resort in Playa del Carmen & Riviera Maya. Hotel Xcaret Mexico stands out for its gastronomic offer that consists of ten restaurants where you can taste from Mexican gastronomy to Asian food. Hotel Management Hotel Xcaret México. This decision was made with one priority in mind that was the health and safety of all our visitors and co-workers during these times of uncertainty. Very enjoyable and great time. These exclusive rooms include: Reserve your suite and get ready to experience a Riviera Maya and Playa del Carmen hotel like no other. Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,370 traveller reviews, 9,890 candid photos, and great deals for Hotel Xcaret Mexico, ranked #29 of 281 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Prices are calculated as of 02/11/2020 based on a check-in date of 15/11/2020. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear F490LSahmada, Our Mexican heart appreciates the time it gives us to share the magical experience offered by HXM. We add fun to the traditional All-inclusive ™ concept, with our new All-Fun Inclusive ™, a concept for sustainable tourism that offers more than 200 adventure, cultural, entertainment and art experiences included in the stay with Hoteles Xcaret . being the person in charge of all guest experience is my responsibility to keep everyone in our team with the updated information as clear as possible in order to make sure that when our guests ask we are able to give nothing to the best in service as we strive to deliver on a daily basis. Airport shuttle included. Due to the aforementioned, I assume full responsibility for this miss understanding that made you feel opposite as we intend, I will take immediate action designing training sessions, operative practices, and updating information systems available for all our collaborators. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guest’s experiences whilst staying with us. more. Of course, is imperative for me to address the details of the negative experience that you mention, and even though I know that apologies are not enough is where I must start, we feel very disappointed that the miss information marred your overall experience, after reading the first few lines is obvious that otherwise, this would have been a remarkable experience, as the many others we have been able to host during the past 3 years that won us the recognition as a top of the line hotel and one of the best 5 diamonds in Mexico. I can't say enough good things and how Hotel Xcaret exceeded my expectations! Hotel Xcaret Mexico is more than a hotel in Playa del Carmen and Riviera Maya, it is the most complete leisure experience in the Mexican Caribbean. The place was lively with joy during this sad year. Your kind words will not go unnoticed! Mauricio is a really good server and a great person he served us very well, He is a really nice guy and I hope to see him again. The Hotel Xcaret México suites are an experience of comfort and exclusivity. Vanaf de accommodatie is het ongeveer 6 km naar het internationale busstation ADO en 6 km naar een strand voor gasten met een lichamelijke beperking. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Hotel Xcaret Mexico, Playa del Carmen: 6,354 Hotel Reviews, 9,871 traveller photos, and great deals for Hotel Xcaret Mexico, ranked #30 of 281 hotels in Playa del Carmen and rated 4.5 of … Located in Playa del Carmen, 3.7 mi from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico has a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. I wish you can accept my apologies and invitation to return to Hotel Xcaret Mexico, I´m sure that we will be able to change your perception and go back to being that magical corner of paradise in the Mexican Caribbean. Parks and entertainment also very good . 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