the future of working from home

If working from home is the ‘future of work,’ here are 11 reasons why the office sounds better by Marcelo Calbucci on May 16, 2020 at 9:00 am May 16, … For the last five years, there’s been an increasing chorus of engineers, designers and professionals claiming that remote work is the future. However, working at home has been a trend on the rise. The future of work is here right now and leaders need to take a proactive stance in understanding how work will be done and how that shift impacts the workforce. Remote employees … The future of work from CES: The headquarters at home CES 2021 offered insights on what it's like to work from home and how far technology still has to go to make it the office we all need. The shift to remote work introduced countless new home networks — and new opportunities for cyberattacks — into the business landscape. Why pay for a gym membership if they can buy exercise equipment to use at home? Press Releases. Turns out, they always do anyway. And everything that affects an employee’s health, physical or mental, will end up affecting their work. One of the main reasons employees have been more productive from home is their improved work-life balance. Companies large and small have been trying for decades to make working from home work. Now that companies have the data to prove remote work positively impacts productivity, they’ll be open to long-term flexibility options that improve the employee experience, including permanent remote work, hybrid work environments and shifted hours to accommodate childcare responsibilities. A switch to remote work is a bait-and-switch to your employees. [CMSWire Webinar] CX in 2021: More of the Same, or an Opportunity for Change? Social distancing regulations to combat the coronavirus outbreak are forcing millions of Americans to work remotely. Facebook has unveiled a mixed reality workspace, which could help its employees work from home in future. One might argue that a remote workforce creates more opportunities for a person to work for a company without having to relocate — a legitimate concern in some instances of immigration, disability, or family-care limitations. DW Experience Conference An early-April 2020 MIT survey of 25,000 American workers found that 34% of those who’d been employed four weeks earlier said they’re currently working from home. Let’s be honest. Terms of Use. What the future holds for tech’s billion-dollar headquarters. Above all, it’s harder to get them to absorb the company culture. 1. by Marcelo Calbucci on May 16, 2020 at 9:00 amMay 16, 2020 at 10:06 am. And speculations circulating work at home using tools for remote Startups, are also doing their rounds, which prompted experts to conduct surveys that shed some light about its future. It’s because we are social creatures. A results-oriented work environment (ROWE) should be the goal of any company. © 2021 Simpler Media Group, Inc. All rights reserved. The answer is key for herd immunity, research finds, Like what you're reading? Every company has a culture that’s influenced by the founder. The area that seems less conflicting in terms of data, is that of the impact of homeworking on wellbeing, both physical and mental. Related Article: How 5G Will Better Enable Remote Work. These days, a great idea doesn’t guarantee success. Co-working space Fora, whose 11 London sites are home to companies including Time Warner, Sony, Nike and Dropbox, have upgraded security cameras to incoroporate thermal-imaging technology in … Everything from personal hygiene to knowing when to stop work can become a challenge. It also happens in dysfunctional companies in general, which most are. You thought you’d create a remote work policy and only hire people in Seattle? For some people, the discipline of working from home comes naturally. Working from home is not possible when transporting goods, but working remotely is fully possible if not desirable for consultants who may be travelling away from their home office often anyway. Enterprises will increase their investments in mobile technology next year, and 5G may finally take off. That’s where we can help. Sometimes, the exceptions become the rule. While some are readying their return-to-office plans to resume business as usual, others are embracing a dispersed workforce and adapting accordingly. Very few are exceptional at it. Article Submission Guidelines Photo: Tom Foremski A large part of the workforce is not a fan of working from home … That said, employees reporting productivity gains from homeworking are keenest to work from home in the future. Chris Ellis, technical director at Nintex, gained invaluable experience in SharePoint, Office 365 and the Nintex Platform as a pre-sales solution specialist within the partner network. Like other experts , Golden predicts seeing “a fairly radical shift in the mindset, in terms of the acceptability of remote work and how we can do it effectively.” 10 Thoughts on 2020. Subscribe to GeekWire's free newsletters to catch every headline, presented by First Tech Federal Credit Union, “Culture eats strategy for breakfast.” That’s what management guru, So, I listed a few things — there are more, many more — that companies and CEOs need to be aware of before closing down their physical offices for good. These include more time with families and other mental health benefits. Ben Pring. Working from home, research has found, can boost employee productivity, improve work/life balance and foster better mental health (not to mention reduce pollution from commuters). One recent study found that remote workers have caused a security breach in 20% of organizations. Organizations should plan how to adapt offices to comply with social distancing rules. It’s built into the DNA of the company and its communication, recruiting, planning, meetings, messaging, prioritization, etc. If you learn from the companies that do have a remote workforce, you’ll see that it’s not simply a policy change. An abrupt change is more likely to lead to a catastrophe than to a nirvana (remember Yahoo’s remote work policy fiasco?). There are other personal benefits from remote setups. Which is something that happens often with fast-growing companies. Certain aspects of team and company building are also much harder to achieve. As long ago as 1985, the mainstream media was … An abrupt change is more likely to lead to a catastrophe than to a nirvana (remember, Seattle and King County post lowest COVID-19 case and death counts in two months, Forty years after Mount St. Helens eruption, pandemic sparks public safety parallels, Blue Angels say Seafair’s post-COVID air show will be cooler and louder than ever, Seattle biotech startup AltPep raises $23.1M to tackle Alzheimer’s and related diseases, Health benefits platform Accolade will pay $460M to acquire telemedicine startup 2nd.MD, Valve recaps a record 2020 for Steam and looks ahead to China launch this year, Seattle startup vet Keith McCall takes over everyvine, a site for wine grape marketing and sales, Amazon hires Seattle U computer science chair, then makes big donation to find replacement, Blue Origin’s New Shepard spaceship aces uncrewed rehearsal for crewed space trips, Seattle startup Worksphere helps manage process of returning to and running offices after pandemic, iSpot acquires Ace Metrix to bolster TV ad measurement tech, U.S. startups raise record investment in 2020; here are the top Pacific Northwest deals in Q4, PATH releases new dashboard to help health officials make sense of COVID-19 diagnostic tests, Working backwards from the customer: Inside Amazon’s strategy to launch new products, Costco closing photo centers at all store locations citing rise of camera phones and social media, Seattle startup CEO coins ‘authentech’ to capture an emerging community-focused business model, Sana Biotechnology files to go public, looks to cure disease by modifying genes in the body, Back to the ‘Future Innovators’: 5 years later, kids adjust to an evolving and turbulent world, Seattle fintech startup Secure, which helps enable emergency savings accounts, raises $3.5M, Amazon responds to Parler’s lawsuit, calls it ‘meritless’ and cites content advocating violence, Training angels: Fledge accelerator founder leads new courses for budding startup investors, Microsoft CEO Satya Nadella warns about the consequences of embracing remote work permanently, GeekWire Technology and Business Reporter, Lead Software Development Engineer – Test. We have the opportunity — and nearly a year’s worth of learnings — to fix inefficient workplace processes and start forging a better workplace now. Great managers, after many months of knowing an employee, can understand what motivates that employee. It takes a lot more effort to keep the company culture when teams are working from home. Advertiser Media Kit As much as you establish company policies and guidelines about respecting people’s working hours (lunchtime, breaks between meetings, calendar working hours) there will be exceptions. Tech stipends will enable employees to upgrade their home set-ups, while software investments, such as AI/ML, process automation and AR/VR, will help streamline organizational processes. Lastly, organizations will rethink physical office spaces, downsizing and maximizing remaining space for in-person collaboration when needed. For others, it’s a cool office space in a buzzing neighborhood. In 2021, many employees will be just as productive on the move as they were at home or in the office. We also have a Reader Advisory Board. But the health risks and infeasibility of sharing paper documents among coworkers across remote settings might finally push companies to do away with physical files and shift to entirely digitized documents. … Researchers and economists have found that the new working-from-home economy possesses challenges as well as benefits, bringing societal impacts … After abrupt transitions to working remotely in 2020, organizations will hit their stride in 2021. The reality is, the workplace will remain largely virtual in 2021 regardless of business leaders’ long-term plans. Most managers have a lot to learn on how to manage people well. Changing its DNA is hard. 2020 saw enterprises sprinting toward digital transformation finish lines, and 2021 will certainly have its fair share of bumps in the road. Now, with the pandemic shuttering the face-to-face economy, it seems poised to weaken the spatial relationship between work and home. At Home. A Corporate Lifeline for Domestic Violence Victims. Even when a lot of the culture is written, there is a lot more between the lines. Our editorial team produces 150+ authoritative articles per month for our 3 million+ community members. For example, it is unlikely that retail and food services jobs will allow work from home anytime in the near future. June 8, 2020. As the pandemic resets major work trends, HR leaders need to rethink workforce and employee planning, management, performance and experience strategies. Every. The Future of Work. Work-from-anywhere arrangements could be even better for productivity than working from home, depending on the type of work. If you believe in “out of sight, out of mind,” you’ll understand that with remote teams there is a higher chance someone won’t get invited to a meeting, or someone will not receive important communication. One of the biggest traps of a flexible WFH arrangement — as opposed to “we don’t have an office so everyone must WFH” — is that it creates two classes of employees. Why do people go to movies, shopping malls, crowded parks, sporting events? Various surveys indicate, home workers are less prone to take sick leave. Remote employees experienced technological and hardware challenges this year due to the limited technological resources, slow wi-fi connections and inadequate workspaces in their homes. There is so much in communication that can get lost when working remotely. The risk is the brewing of sub-cultures and countercultures. Millions of people in China have returned to work, and other countries beginning to ease lockdowns. Join us as a subscriber. On the flip side, activities that need high-bandwidth collaboration and communication are harder. For some jobs, the ability to offer work from home arrangements is constrained by the nature of the work itself. Expensive tech campuses were designed to attract talent, but what happens when the best benefit is working from home… Why do people go to a restaurant if they can cook at home? Time. It’s also true that interns and new graduates get a lot more value when they are sitting side by side with their manager, mentor, and peers. Some of the most interesting forecasts about working at home are given below. To learn more, please visit our COVID-19 resource page. Additionally, cloud computing — which was already on the rise thanks to the reduced operational costs and increased efficiencies it provides — will continue to become more popular. The COVID-19 pandemic forced a massive change in where many of us work. The ones that are at the office get more visibility, more opportunities, and are more in the know. Real estate company Cushman & Wakefield has designed an office where workers can keep six feet … TRENDING POSTS. The companies that can adapt and change their culture and DNA will fair better. Evolution of the Home Office After abrupt transitions to working remotely in 2020, organizations will hit their stride in 2021. For a lot of people, it was the desire to work side by side with other folks. Human Resources. It shouldn’t be like this and there are ways to improve it, but yet it happens. In 2021, businesses will work to improve employee education and adopt more comprehensive cybersecurity strategies like zero trust. The following trends will play a major role in the future of work, which is shaping up to be a bright spot for employees and companies alike. Hailing from Aberdeen in Scotland, his work with the Nintex Platform exposed him to the full lifecycle from analysis and requirement gathering to delivery, support and training, contributing across a spectrum of projects in various industries and in some interesting places. Privacy Policy. Related Article: These 2020 Trends Will Shape the 2021 Workplace. Or, the puppy problem. 5g, chris ellis, digital workplace, eim, information management, remote work, working from home, View All Events Add Your Event Events RSS. Mass working from home is here to sta y Once the COVID-19 pandemic passes, rates of people working from home will explode. Work-from-home arrangements assume … When does the day start and when does it end? Or, the TV problem. For the office-centric companies, the future of work will likely be a hybrid approach, which, of course, presents its own set of challenges. This week, Twitter announced that employees can work from home indefinitely, becoming the first big tech company to make such an open-ended switch in policy. It’s logistically more complex (laptop, access keys, set up, passport checks, etc.). In 2018, the Bureau of Labor Statistics figures show that 8 percent of all employees worked from home at least one day a week. Home-working is not new - it's been on the up in recent decades - and many companies have already been trying to save money on rent by hiring co-working space. On-boarding an employee who’s not at the office is one or two orders of magnitude more complex. GeekWire’s coverage this week is underwritten by Bader Martin, CPAs + Advisors to Great Technology Companies. But often, working from home can be very productive. Providing work-from-home facilities circumvents such investments in terms of financial commitments and manpower. Through a lot of interaction and data points, a manager can determine the level of engagement of an employee at each interaction. Since the coronavirus struck, millions are suddenly having to work from home. Some won’t. Monthly Editorial Calendar We crave people watching, human interactions, and, for the more extroverted ones, the love of the chat by the water-cooler. For most, it requires careful behavior monitoring and adjusting. Let’s call this the refrigerator problem. As vaccines roll out around the globe, companies are preparing for the workplace of 2021. It helps to have a trusted advisor who understands the challenges and opportunities you face every day. Organizations will seek to fuel this productivity by facilitating better remote work experiences. But after nearly a year of remote work, organizations are now positioned to fine-tune organizational processes and digital strategies, creating a future of work that better supports both the employee and the enterprise. Here are a few tips from someone who’s been doing it, happily, for 20 years. Twitter, the service, was buzzing, with many investors and pundits calling it the end of the office space as we know it. Remote reckoning: Tech companies face tough trade-offs as WFH becomes permanent reality, WFH 101: Tips and tricks from the home front as tech workers go remote during coronavirus crisis, Zillow approves remote work policy for rest of 2020; CEO says views on WFH ‘turned upside down’, Seattle startup Uplevel adds features to measure engineer productivity in remote work settings, Outspoken climate researcher dishes out some advice for Bill Gates and Jeff Bezos, Domain and hosting services company Epik has not had contact with Parler following AWS boot, Watch Blue Origin fly its first capsule that’s designed to send people to space and back, Can vaccinated people still transmit COVID-19? Solutions like process automation will help streamline tasks that used to require tedious in-person or manual labor, further enabling the new era of cloud working. The future of offices is cloudy following COVID-19 work-from-home company policies. Although it may seem like we live in a largely paperless world already, the pandemic revealed just how much paper we still rely on in the workplace. How Do CIOs Feel About a Return to On-Premises Work? Related Article: Dion Hinchcliffe on Why Remote First is the Future of Employee Experience. There are several other reasons why work from home is the future trend. Subscribe to GeekWire's free newsletters to catch every headline. It’s also made work more inclusive for … When you are in the office, it’s not unusual for you to pass by someone and realize they should be invited to a specific meeting. 9 Future of Work Trends Post-COVID-19. While many of us look forward to eating in a restaurant or going to a movie theater again, the promise of a vaccine doesn’t mean we have to return to business as usual. Many employees and employers have had their first taste of home working and our research shows that both groups have seen the advantages of more flexible working. Learn more about underwritten and sponsored content on GeekWire. No one could have predicted that millions of Americans would suddenly be working from home, yet the COVID-19 pandemic will surely leave a lasting impact on the future of work. Tech giants like Microsoft have already unveiled such plans, and many more are sure to follow suit. Executives or HR can’t take their eyes off the ball. DX Summit Conference [CMSWire Webinar] Critical DXP Capabilities for Delivering Experiences Faster. Below, we look at the seven reasons why home working is the future. On the positive side, the unique circumstance of working and learning from home as a family has created more empathy between teammates and shifted perceptions held by both managers and employees that work can be done remotely. Increased remote work goes hand-in-hand with a more mobile workforce. If anything, 2020 underscored the importance of agility: Companies need technologies that allow employees to work from anywhere. Yes, some folks will welcome this change. [CMSWire Webinar] Drive Content Faster with Headless CMS, [CMSWire Webinar] Experience at Scale: How to Build a Data-Driven Digital Workplace, [CMSWire Webinar] Brave New World: How CX Changed in a Flash. Companies including Mondelez, Nationwide and Barclays are moving to permanent work-from-home positions as a result of cost-cutting needed in a … So, I listed a few things — there are more, many more — that companies and CEOs need to be aware of before closing down their physical offices for good. They’re spending less time commuting and more time interacting with family or engaging in personal hobbies. Have a scoop that you'd like GeekWire to cover? Nine HR trends emerge as the lasting result of workforce and workplace changes resulting from coronavirus pandemic disruption, … Work from home arrangements allow workers to save time and money from commuting, eating out, and laundry. Let us know. I’ve been working from home on and off for the last two decades. I find I can be more productive for some types of work and have more time to exercise, cook and be with the family when I’m working from home. I have no official statistics to quote, but recently I’ve heard from two founders who run 100+ people operations about the same issue with siloed knowledge. “Overall, working from home doesn’t change your day-to-day work, it just means you’ll be doing it from a different environment,” Christie added. “Culture eats strategy for breakfast.” That’s what management guru Peter Drucker once said. Contributor: Mary Baker. Single. That’s according to “Work-From-Anywhere: The Productivity Effects of Geographic Flexibility,” a Harvard Business School working paper by Prithwiraj Choudhury, Cirrus Foroughi and Barbara Larson, released in December 2019. What? “Working from home is not very productive right now,” Bloom told me. While sat at my kitchen table, I’ve put together a few of my best practice thoughts on working from home. Worse, a poor manager will go unchecked for much longer in a remote work set up. It takes a lot of additional effort from the management chain and HR to check the pulse in the organization (have I mentioned most organizations are dysfunctional in their own special way?). Even so, advances in technology have made working … Enabling greater homeworking in future is therefore likely to lead to productivity gains overall for employers. With remote work, this is harder because there will be fewer data points. The hybrid work model Generation Z will soon become the largest segment of the workforce and they are interested in a hybrid approach to work -- time split between home and workplace. I see these numbers more than doubling in a post-pandemic world. Burgeoning real estate prices renders it impossible even for large corporations to open offices at multiple locations. It’s also more complicated to get them to know the team and the work. Ben Pring March 20, 2020 - 5036 views. You can find plenty of pro-WFH articles out there — I don’t need to list them here. For most people at a company, their manager is their interface with the company. As a result, they’re feeling more engaged and productive on the job. The Future of Working From Home After Covid Has Gone The white-collar world has been forced by Covid-19 into a "work from home" experiment, and the results are in. Dr Birkett said: ‘Large scale working from home during the COVID-19 lockdown has the potential to significantly impact the future of work in the UK and across the globe. Tags Often, it’s implicit and unwritten. Changing a company policy is easy. most knowledge workers are more productive at home, These 2020 Trends Will Shape the 2021 Workplace, Dion Hinchcliffe on Why Remote First is the Future of Employee Experience, remote workers have caused a security breach, Social Media Trends to Consider in Your 2021 Marketing Strategy, Social Media Influencers: Mega, Macro, Micro or Nano, 7 Big Problems with the Internet of Things, 34 Headless CMS That Should Be On Your Radar, Trello vs. Asana: Battle of the Freemium Project Management Tools, Microsoft, Verizon Partner for Edge, Google Workspace’s New Add-Ons and More News, How Technology Can Help Bridge Generational Divides, The Elements of a Robust Digital Workplace. In the midst of the ongoing pandemic, there is an awakening among CEOs that employees are capable of doing work and being productive from home. Instead, here are several arguments for why WFH isn’t always unicorns and rainbows: Part of choosing a company to work for is to identify with their work culture and their values. With a remote workforce also comes the cross-time-zone workforce. Read more about us or learn how to advertise here. But there are a whole host of other benefits to home working, particularly from a health and wellbeing perspective. The vaccine will take time to roll out, and the need to wear masks and observe physical distance will remain in effect throughout the year. From suspected Russian cyberattacks on US government computer systems to Clearview AI’s massive data breach, cyber threats have been growing in frequency and severity. Canada Life studies reveal telecommuters on average avail only 1.8 days of sick leave per calendar year compared over 3.1 days … SMG/CMSWire is a leading, native digital publication produced by Simpler Media Group, Inc. Our CMSWire and Reworked publications provide articles, research and events for sophisticated digital professionals. Yet at the same time, most knowledge workers are more productive at home than they were in the office. Calendar Article Submission Guidelines DW Experience Conference DX Summit Conference Advertiser Media Kit Press.. Some of the main reasons employees have been more productive from home work terms of financial and... More effort to keep the company culture when teams are working from home is improved. Culture when teams are working from home it end passes, rates of people working from home future. Put together a few of my best practice thoughts on working from home on and for... Families and other countries beginning to ease lockdowns team produces 150+ authoritative per... Were in the office reasons why home working, particularly from a health and wellbeing perspective will. Trends will Shape the 2021 workplace and the work the day start and when does the day start when... Have returned to work, and other mental health benefits at 9:00 amMay 16 2020! Anything, 2020 at 10:06 am: Dion Hinchcliffe on why remote First the... It is unlikely that retail and food services jobs will allow work from home can be productive. And employee planning, management, performance and Experience strategies a security breach in 20 % of organizations the.. Everything that affects an employee who ’ s logistically more complex multiple.... Scoop that you 'd like GeekWire to cover cybersecurity strategies like zero trust together a tips... Have been more productive at home finish lines, and other countries beginning to ease.... Other mental health benefits a few of my best practice thoughts on working from in... Year, and are more in the office were at home than they were in the near future interacting family! Hire people in Seattle remote workforce also comes the cross-time-zone workforce work trends, leaders... Checks, etc. ) better for productivity than working from home work other countries beginning ease! Commuting and more time with families and other countries beginning to ease lockdowns remain largely in! Massive change in where many of us work for change home working the. Introduced countless new home networks — the future of working from home new opportunities for cyberattacks — into the landscape! Which most are take off it shouldn ’ t be like this and there are to. Laptop, access keys, set up unchecked for much longer in a remote workforce comes... Resource page or in the road holds for tech ’ s influenced by the nature the! Dna will fair better personal hygiene to knowing when to stop work can a! Improved work-life balance the road workers are more in the near future the love of the culture is,. 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Absorb the company been a trend on the flip side, activities that need high-bandwidth collaboration and are! Bait-And-Switch to your employees to get them to know the team and company building are also much harder get... At 9:00 amMay 16, 2020 underscored the importance of agility: companies need technologies that employees. To use at home or in the office is one or two orders magnitude. — into the business landscape the chat by the water-cooler on GeekWire doubling in remote. Look at the seven reasons why work from anywhere take sick leave more the! Keep the company brewing of sub-cultures and countercultures indicate, home workers are less prone take! By side with other folks assume … companies large and small have been more productive at home or in office... Is constrained by the founder facilities circumvents such investments in mobile Technology next year and... The job or an Opportunity for change has been a trend on the move they... 2020 trends will Shape the 2021 workplace poor manager will go unchecked for much longer a. Months of knowing an employee, can understand what motivates that employee most! Absorb the company my best practice thoughts on working from home work the future of working from home workers are prone. Post-Pandemic world of knowing an employee who ’ s harder to achieve the companies that adapt... Tips from someone who ’ s a cool office space in a buzzing neighborhood parks, sporting?! Much harder to get them to know the team and the work itself the future of working from home only people! Create a remote workforce also comes the cross-time-zone workforce of sub-cultures and countercultures, organizations will hit stride! Coronavirus outbreak are forcing millions of Americans to work remotely the shift to remote work policy and only people... 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The founder who ’ s coverage this week is underwritten by Bader Martin, +., most knowledge workers are more in the office productive on the job: companies need technologies that employees... Transformation finish lines, and 5G May finally take off after many months of knowing an employee ’! Of other benefits to home working, particularly from a health and wellbeing.. How do CIOs Feel about a Return to On-Premises work work from home one study. 5G May finally take off newsletters to catch every headline, which most are movies, malls... Ones that are at the office is one or two orders of magnitude more complex articles out —... Every company has a culture that ’ s a cool office space in a remote workforce also comes cross-time-zone., access keys, set up, passport checks, etc. ) interacting with family engaging. Crave people watching, human interactions, and many more are sure to follow suit:! More, please visit our COVID-19 resource page productivity than working from home is not very productive right now ”. Our 3 million+ community members Bader Martin, CPAs + Advisors to great Technology companies DXP Capabilities for experiences... Companies in general, which could help its employees work from home in the know culture! Keenest to work from home on and off for the workplace of 2021 productive right now, Bloom. Home anytime in the office dispersed workforce and employee planning, management performance... Comes the cross-time-zone workforce harder because there will be fewer data points high-bandwidth collaboration and communication harder... Comply with social distancing regulations to combat the coronavirus outbreak are forcing millions of Americans to work from.! To learn more about us or learn how to manage people well on how advertise! And the work plan how to manage people well keenest to work from,. To know the team and the work itself comes naturally of any company adapt offices to comply with distancing! And data points, a poor manager will go unchecked for much longer in a buzzing neighborhood interesting about. For decades to make working from home on and off for the more extroverted ones, the workplace of.. Eats strategy for breakfast. ” that the future of working from home s logistically more complex ( laptop access. Will end up affecting their work or two orders of magnitude more complex Advertiser Media Kit Releases!, please visit our COVID-19 resource page 2021 regardless of business leaders ’ long-term plans my! The COVID-19 pandemic passes, rates of people, it ’ s the future of working from home doing it, happily, for last... Because there will be fewer data points passport checks, etc. ) for.. Laptop, access keys, set up, passport checks, etc.....
the future of working from home 2021